1) Who we are
Controller: PMECloud
Website: https://pmecloud.net
Contact: [email protected]
2) Information we collect
We may collect the following types of information depending on how you use the Services:
- Information you provide (e.g., emails you send us for support).
- App data needed to provide core functionality (e.g., settings you choose inside the app).
- Device & log data (e.g., device model, OS version, app version, crash logs).
- Network information (e.g., connection status) to enable online features.
3) What we do NOT collect
- We do not sell your personal data.
- We do not collect sensitive information like passwords for your accounts.
- We do not intentionally collect data from children under 13.
4) How we use information
- To provide and maintain the Services.
- To improve performance, fix bugs, and prevent fraud/abuse.
- To respond to support requests.
- To comply with legal obligations.
5) Legal bases (if GDPR applies)
- Performance of a contract (to deliver the app/service features).
- Legitimate interests (security, analytics for reliability, bug fixing).
- Consent (only when required, e.g., optional features).
- Legal obligation (where applicable).
6) Sharing of information
We may share information only in these cases:
- Service providers (hosting, crash reporting) who process data on our behalf under agreements.
- Legal requirements (if required by law or to protect rights and safety).
- Business transfers (if we merge, sell, or reorganize—users will be informed where required).
7) Data retention
We keep information only as long as necessary for the purposes described above, unless a longer retention period is required by law. Crash logs and technical logs are typically retained for a limited period.
8) Security
We use reasonable administrative, technical, and physical safeguards to protect information. However, no method of transmission or storage is 100% secure.
9) Your rights
Depending on your location, you may have rights such as:
- Access, correction, or deletion of your personal data
- Objection or restriction of processing
- Data portability
- Withdraw consent (where processing is based on consent)
To exercise these rights, contact us at [email protected].
10) Third-party links
The Services may link to third-party sites. We are not responsible for their privacy practices. Please review their policies.
11) Changes to this policy
We may update this policy from time to time. We will update the “Last updated” date and, when required, provide additional notice.
12) Contact
If you have questions about this Privacy Policy, contact:
PMECloud Support
Email: [email protected]